Shipping & Returns

 

Shipping

Orders placed by 2PM EST on a business day will be shipped the same day.  All orders placed after 2PM EST or on non business days or holidays, will be shipped the next business day.  Select the type of shipping during the check out process.  The type of shipping you request will determine how quickly you will receive your order.  Free shipping promotions includes standard 5-7 day shipping.  For quicker shipping select Priority 2 day shipping with USPS or 1-2 day shipping with UPS or Fedex.

Return Policy

The Lofty Fig boutique offers a 30 day return policy

We strive for our customers to love their purchases with us.  If you are dissatisfied for any reason, we will gladly provide an exchange for the same product or a different product.  If the products are damaged in shipping or have a manufacturer defect, we will gladly refund or exchange your purchase.  The Lofty Fig will supply a return shipping label for returns that result from manufacturer or quality defects. We will need photos sent of the damaged product along with a return request. 

You can contact us by email: TheLoftyFig@gmail.com or you can call us at

(941) 883-2948 with any questions M-S 10AM-5PM EST.

Ship returns to:

The Lofty Fig boutique 2605 Tamiami Trail, Suite 1, Port Charlotte, Fl 33952

 

Apparel returns- order to receive a refund or an exchange merchandise must be in its original packaging.  Apparel can not be worn, washed, altered in any way for a return. 

We offer a 30 day return policy.  After 30 days items may not be returned for refund or exchange or store credit except for manufacturer or quality defects.

 

Questions? Contact us at TheLoftyFig@gmail.com or (941) 883-2948

 

Thank you for shopping with us & have a great day!!